Who is responsible for this listing?
YOU ARE NOT!. Your IP 188.8.131.52 was NOT involved in a spamrun, but has a spammy neighborhood. Other customers within this range did not care about their security and got hacked and started spamming, while your provider has possibly not even noticed that there is a serious problem.
We are sorry for you, but you have chosen an provider not acting fast enough on spammers.
Therefore we recommend:
Please send a compliant to your provider and request them to fix this problem immediatly.
Think about this: You pay them for, that you can use the Internet without problems.
If they are ignoring your complaint or claiming they can't do anything, you should consider to change your provider.
Can't you make an exception for me?
We never make exceptions. Requests are futile. Only your provider can fix this problem.
How can this netrange be removed from Level 2?
After your provider has fixed his problems, the UCEPROTECT-Level 2 listing will be removed automatically and free of charge as soon as the causal Level 1 listings will expire.
Every IP temporary listed at Level 1 expires 7 days after we have seen the last abusive action originating from it.
If your provider don't want to wait for free expiration, they can optionally do Expressdelisting, which is charged a total of 150 EUROs per Level 2 listed allocation.
It is necessary that all problems which have caused the Level 2 listing are fixed in first place, otherwise this netrange might end up in Level 2 again within a short timeframe.